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Remake Policy

1. Assured Dental Lab will absorb the cost of single unit remakes that failed within one year of the invoice date.
When the clients trim their own dies and the crown is short, Assured Dental Lab will not absorb the cost.

2. For cases involving multiple units the policy gets more involved.
Obvious lab failure. NO CHARGE.
Obvious client failure. FULL CHARGE.
If no obvious cause is found for the inaccurate seating of a restoration there will be a charge of ½ the total cost to make the restoration.
When the lab returns a case for a questionable accuracy and the client O.K.’s to proceed and a remake results, the client bears the cost in full.

Please feel free to call Dan when you have any questions regarding this policy.

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